180 Perspective Change Blog

180 Perspective change is about Customer & Market Centric perspective. In most dashboards and analytics tools the primary focus is on some internal object like business unit, sales team, channel, offering, etc. This is a major root cause for Blind spots and biased decisions in management.

Our focus is on Customers and Markets, understanding how to adapt to customers' needs and situations, optimize up- and cross-sales, new customer acquisition and retention. The primary focus is on Opportunities & Risks in the markets - Company's role is to adapt and make most of them! Our brand is about outside-in, bottom-up intelligence and taking those insights to operations. Hence, 180ops. Enjoy, follow and share :)

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Customer Success Roles: Important Positions on Your Team

A Customer Success Manager (CSM) helps companies keep their customers happy and ensures they use pro...

Measuring how well a company meets customer needs is important for business growth.

Chief Revenue Officers (CROs) are essential for driving a company's financial growth and success. Un...

Chief Revenue Officers (CROs) are important for driving a company's revenue growth and achieving bus...

A Chief Revenue Officer (CRO) is responsible for managing and increasing a company's revenue. This r...

Chief Revenue Officers (CROs) integrate sales, marketing, and customer engagement to optimize a comp...

The role of Chief Revenue Officers (CROs) is becoming increasingly important for startups and scale-...

The role of a Chief Revenue Officer (CRO) requires a comprehensive understanding of all business asp...

Chief Revenue Officers (CROs) are essential for aligning customer needs with company strategy to dri...

180 Perspective Change Blog

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