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180 Perspective Change Blog

Discover insights that help you see your business through a customer and market-first lens. From unlocking growth opportunities to navigating risks, our blog is all about driving smarter decisions.

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MOST READ ARTICLES

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Sales don’t end when a customer buys a product. That's where Customer Success Managers (CSMs) come i...

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For a Software-as-a-Service (SaaS) company, keeping customers happy and loyal can boost revenue. Cus...

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A Customer Success Specialist helps customers use a product or service. They offer training, address...

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Just like top sports teams trust their playbooks to win, businesses can use customer success playboo...

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Automating customer success can save time and make customers happier.

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Are you interested in a career where you can help others and build lasting relationships? Becoming a...

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Organizing the perfect customer success team helps your customers get the most out of your products....

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Imagine having a friendly team that always makes sure you're happy with what you bought. That's what...

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Creating a strong customer success strategy is important for any business wanting to keep customers ...

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Setting clear Customer Success goals helps companies grow. Align these goals with business objective...

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